![]() ![]() Explain your story and ask if there is someone who handles lost items that you can talk with. So if I were you, I'd call the Birmingham airport, and ask for Southwest baggage claim. You seem to know that your iPad is in Birmingham (you said Alabama so I made a presumption). Like as being said, you do seem to have an advantage. What's your rate? It may be reasonable for yours to be higher - you have one facility that people visit where Southwest has thousands of flights per day - as you mentioned hopefully it is fewer than an item per flight but whatever the number may but you think that Southwest would have a way to handle lost items in place. (205) I would think it averages less than one thing of value per flight) I work in a public location that has days of 3 to 4 thousand visitors per day during peak season, we average ~ 1 item a day and have a fairly High return to owner rate. But would love to see some numbers of how many things they find per flight and how many get to hear that this has happened to you. Those 160,000 items a year are not all at the same airport or all at the same time. I know it would not work for all lost items BUT I would think they would be able to have a better return rate than I have seen mentioned here on the message boards. Like as they are cleaning a plane they find a book they bag it and tag it with the time - date - flight number then hand it to a group at the airport that puts it in a bin or on a shelf and logs it in an app and then a report comes in and the two get matched up. Yes but you think that Southwest would have a way to handle lost items in place. Other than that your only other option is to let the lost item process evolve. That being said, you do seem to have an advantage. ![]() ![]() The airline really does try, but probably does not have the resources to personally search for 160,000 items. I'm sure there is a process involving a database where lost items are input into the databae and then found items are also added, and then the airline tries to match the two. If just 1 in 1000 people loses something this year, that means that Southwest has to try to find 160,000 items. Sorry to hear that this has happened to you.įinding lost stuff is a large complicated process due to the volume of claims. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |